💡 Syncio remains free if less than 10 orders with synced products are sold* in a month
Source Store pricing overview
Source Store pricing has been carefully designed to grow with your business, with no fixed subscription fee. Source Store pricing is performance-based for each monthly billing cycle.
*What metric is performance based on?
Performance is based on the number orders with synced products in a monthly billing period.
What qualifies as an "order with synced products"?: An order with synced products is when a Destination Store makes a sale that includes at least one product that has been synced from your Source Store.
How does the Source Store plan work?
Every month starts free
At the beginning of each monthly billing cycle, your Source Store usage starts on the Free tier with orders with synced products* reset to 0.
At the end of each monthly billing cycle, we’ll determine the tier based on the total orders with synced products during the billing cycle.
You’ll only ever pay when there are more than 10 orders with synced products in the monthly billing period. If you have less than 10 orders with synced products in the monthly billing period then Syncio remains free for that billing cycle.
This means that Syncio remains free until a Source Store makes additional revenue in a monthly billing cycle from Destination Store's making orders with your synced products.
Source Store performance-based tiers
Performance-based tiers are automatically determined at the end of each monthly billing cycle and billed by Shopify.
After the Free tier, there are three paid tiers capped at $99/month.
Performance-based tier | Features | Price |
Free (Start here each month) | 0-10 Orders with synced products | Free |
Starter | 11-100 Orders with synced products - Priority access to Marketplace - Priority customer support | $19/mo |
Pro | 101-1,000 Orders with synced products - Priority access to Marketplace - Priority customer support | $49/mo |
Enterprise | 1,001-10,000 Orders with synced products - Priority access to Marketplace - Priority customer support | $99/mo |
All Source Store performance-based tiers include the following
| Free | Starter | Pro | Enterprise |
Unlimited Destination store connections | ✅ | ✅ | ✅ | ✅ |
Unlimited synced products | ✅ | ✅ | ✅ | ✅ |
Unlimited customer support | ✅ | ✅ | ✅ | ✅ |
Access to Marketplace to find quality partners | ✅ | ✅ | ✅ | ✅ |
Source store product settings | ✅ | ✅ | ✅ | ✅ |
What if an order contains more than one quantity of a synced product?
Even if one order contains more than one quantity of a synced product, this still only counts as one order with synced products.
What if an order contains more than one synced product?
Even if one order contains more than one synced product, this still only counts as one order with synced products.
Approving subscription in Shopify
When approving your subscription in Shopify, Shopify requires you to pre-authorise the highest tier of $99.
Rest assured, you’ll only be billed for what you use each monthly billing period.
Source Store pricing examples
Example order containing multiple items and products
A Destination Store syncs Product X and Product Y from Supplier A.
The Destination Store receives one order containing the below items:
10 qty of Product X
3 qty of Product Y
Since these items were within 1 order, it will only count as 1 'order with synced products' for Supplier A.
Free usage tier example
Supplier A joins Syncio as a Source Store automatically starting on the Free tier
Supplier A connects with a Destination Store who syncs its products
By the end of the billing cycle, the Destination Store had 8 orders, with each order containing at least one product synced from Supplier A; totalling $800 in order value, in which Supplier A is paid $600 as part of its revenue sharing agreement with the Destination Store
Supplier A remains on a Free tier and there is no charge for this billing cycle, since 8 orders with synced products falls within the Free usage tier.
Pro usage tier example
At the start of the billing cycle, Supplier B’s plan resets to the Free tier
Supplier B is connected to two Destination Stores who both sync its products
By the end of the billing cycle, both Destination Stores have sold a combined total 550 orders with synced products from Supplier B; totalling $55,000 in order value, in which Supplier B is paid $41,250 as part of its revenue sharing agreement with each Destination Store
During the billing cycle as there are orders with synced products, Supplier B upgrades from the Free tier to the Starter tier, and finally lands on the Pro tier; paying $49 after the billing cycle ends.
At the start of the next billing cycle, Supplier B’s plan resets to the Free tier.
When does Source Store pricing come into effect?
Source Store pricing applies to new Shopify Source Stores from 12th Aug 2024.
For existing Shopify Source Stores and for new and existing Woo Source Stores, pricing will take effect in the coming months.