đĄ Universal Store has been released in Beta to Shopify stores
đ Universal Store overview
Universal Store makes sharing inventory truly two-way, allowing your store to be both a source store and destination store. This means that you'll be able to collaborate better and cross-sell another storeâs products.
Universal Store allows you to be a marketplace, supplier, and multi-store all in one. This opens up more opportunities for your store, giving you potentially lucrative revenue streams and brand exposure.
Universal Store features
Use Universal Store (beta) to:
â Enable both destination store and source store on your Syncio app
â Switch between store types on your Syncio app
â From your destination store connect to source stores to sync products, push orders, and more
â From your source store, connect to destination stores so they can sync your products, receive orders from the destination store, and more
Limitation - Third Party Syncing
â When you have both source and destination stores enabled, please note that third party syncing will not be available.
đĄThis means that if you sync a partner stores product to your destination store, that product will not be available on your source store to sync to a different partner.
Why can't I see all my Destination Store products on my Source Store?
Imported products are for direct store connections only.
To prevent products from being synced by third party stores, products youâve imported to your Destination store from connected partner Source Stores will only be available to you.
These products will show in your Shopify but wonât show in your Syncio Source store.
Is this a feature youâd want? Please reach out to our team to let us know more details!
Universal Store pricing
If you become a Universal Store, you will have both a Destination Store subscription plan and a Source Store usage plan*. This billing will be combined on your Shopify billing.
See the difference between Destination Store and Source Store pricing here.
*Stores that joined Syncio prior to 12th August 2024 do not yet have Source Store pricing. Source Store pricing will be released to these stores on 6th January 2025.
Any stores that joined Syncio prior to 12th August 2024 and become a Universal Store, will move to the combined billing from 6th January 2025.
See more details about when Source Store pricing here.
âď¸ Set up Universal Store
Destination store enabling a source store
Click âEnable Sourceâ and follow the onboarding prompts to get started.
Youâre all set up as a Universal Store! You will be redirected to your source store homepage.
Agree to the Source store plan (stores that joined Syncio after 12th of August 2024).
You can now connect to a destination store. If you donât have a destination store to connect to, see the đ Connect to Syncioâs test accounts section.
Source store enabling a destination store
Click âEnable Destinationâ and follow onboarding prompts
Select your preferred plan for your destination store
Once youâve chosen your plan, youâre all set up as a Universal Store! You will be redirected to the destination store homepage.
You can now connect to a source store. If you donât have a source store to connect to, see the đ Connect to Syncioâs test accounts section.
đ Destination store setup articles
Features not included in beta release
Features not included in beta release
The below features wonât be included in beta access to Universal Store. These features will be available once Universal Store is no longer in beta.
Emails that are sent from Syncio
While Universal Store is in beta, there are no changes to the subject line for emails that are sent to your stores from Syncio.
This means emails will not include the store type so you know which of your store types the communication is related to (e.g. Storename (Source), Storename (Destination)).
Deactivation of source store, setting destination store stock to 0
While Universal Store is in beta, if a source store is deactivated, product, inventory and order sync with connected destination stores will be ended.
It will not set the inventory on the destination store to 0 for those unsynced products.
Deactivating one of your store types
If you no longer need to be a Universal Store and only need to be one store type, you can deactivate the store type you don't need using the steps below.
Select the store type (Source store or Destination store) in the top right corner that you wish to deactivate
Click on 'Settings' for the store you wish to deactivate
Click on 'Manage' under 'Account Details'
Click on 'Deactivate store'
After you click on 'Deactivate store', you will be redirected to Shopify to complete the process
