Skip to main content
How does shipping work?
Claudia avatar
Written by Claudia
Updated over 11 months ago

Available only on the Shopify integration

Syncio does not push payments or sync shipping settings between stores so the actual shipping cost charged to customers is set in the destination store's Shopify settings and charged only in this store.

When using the Orders add on why is there an "add shipping cost" field when i push orders?

This is meant for record-keeping purposes so that the sale total includes shipping cost if needed. The app pushes the accurate shipping amount via the settings during the order push (or, if automated, in the settings).

Did this answer your question?