To remove and uninstall Syncio from your WordPress/ WooCommerce store. Follow the steps in both sections 1 and 2.

Note: Uninstalling Syncio is not reversible and will remove any Syncio specific settings and product sync records.

Any questions, please contact our support team at: [email protected] or our in-app messenger.


Section 1: Uninstalling Syncio

  1. Log into your Syncio account via:

  2. Click your account name (store URL) in to the top right corner.

  3. Click the Account Settings link.

  4. Scroll to the bottom of your Account page and click on the Uninstall button to the uninstall process.

  5. Follow the prompts and Syncio will be removed from your store. Your account details will also be deleted as well.

  6. If you had a destination store account with us, your billing will also be cancelled after the installation.


Section 2: Revoking Syncio API keys after WooCommerce uninstall

To remove the remaining Syncio components you will need to revoke your old Syncio API consumer keys in your WordPress admin.

  1. Log into your WordPress admin.

  2. On the sidebar to the left, click on WooCommerce and then Settings.

  3. Click the Advanced tab.

  4. Click the REST API link.

  5. Find the Syncio API and click on Revoke to remove your Syncio API keys

Did this answer your question?