Available for all integrations
đ The first step is always to check your activity center which can be found in the top right hand corner of your dashboard.
The most common causes for a product not syncing are
Product or variant SKU has been manually deleted or updated on either the source or destination store or
Products and variants are using duplicate SKUs
Solution: Manually update the SKUs in the Shopify admin so they match exactly, then in Syncio resync the product. For duplicate SKUs, make each SKU unique on the Source store, then use Sync on the product again.
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Alternatively, if you don't need to preserve unique information, use the Unsync and Delete to remove the product and then use Sync Products to reimport once the SKUs have been repaired on the source store.