Syncing Products

There are two ways to sync products once your Destination store is connected with a Source store.

Sync → Use Sync to create NEW products in a Destination store

Map → For products that exist on both the Source and Destination store, use the MAP function. Mapping will connect products with like SKUs.

On your destination store, sync and unsync your products by selecting the checkbox next to a product and clicking on the Sync or Unsync tab at the top of the list of products. You can still select all or many products at once → bulk sync, and unsync as well. Use your Status Filter or Search bar to narrow the list, including filtering by Warning or Failed.

You can select up to 100 products at a time. Once you select them and click Sync, move to the next page and repeat.

When a bulk sync finishes, Syncio sends you a summary email with the results. If any products end up Warning or Failed, a banner appears at the top of the page so you can filter and resolve them. See Warning and Failed Statuses when Syncing a Product for how to fix each.

🌟 Good to know: Bulk mapping automatically compares everything on the Destination store against the Source store to see what matches. Sync and unsync rely on what you select in the product list.

Bulk mapping is accessible in the product view tab. To Bulk map, click Bulk Mapper and select start. To Bulk Unsync, select all, then choose Unsync & Keep or Unsync & Delete.

🌟 ProTip: Troubleshooting inventory and product sync. For most product sync issues, a combination of your Activity Center 🔔 and the Individual Mapper 🗺️ will resolve inventory and product sync discrepancies.

To map an individual product or check its variants and SKUs, use the Map button to the right of each product. If a product is unsynced, a Map button appears in the top right. If a product is already mapped, no further actions are available.

For product details, click the blue product name link. This shows the Source store's product details, including images, variants, SKUs, and tags.

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