The Product Sync Add-on expands Syncio’s inventory syncing functionality. It allows the destination store's synced products to receive product attribute updates like the inventory syncs.

This saves an immense amount of time managing synced products across different stores.

Activating the Add-on - See Video Guide

From the Syncio Homepage click into the Upgrade tile, and then click on the Choose Plan button. The option to choose the Custom Product Sync Add-on will be on the second step.

Once activated the Custom Sync Settings tile will be accessible. You can then activate any product attribute syncing function as needed by selecting what you need and then clicking on the Update Settings button.

Ongoing Sync Functions

Ongoing sync functions updates any synced destination store product whenever a change is made on the source store, allowing synced products to receive the latest product management information without the extra manual work.

  • Publish Status
    Syncs the source store’s “online store” availability status.
  • Product Title
    Syncs the source store’s product titles.
  • Product Description
    Syncs the source store’s product descriptions.
  • Price Sync
    Syncs the numerical value of the source store’s prices. Leave off if using different currencies. Note: The Cost Price is not syncable.
  • Tag Sync
    Product Tags Appends new tags from the source store, original tags on the destination store will be preserved.
    Note: An optional tag mirror sync is available on request. This is used when you need to have the destination tags match the source tags perfectly.
  • Auto Add Product Variant - SEE VIDEO GUIDE
    Automatically adds a newly created variant from the source store for a synced product. The new variant created must contain a unique SKU before saving. Otherwise Syncio will not be able to add the variant.

    Note: Combine this with the image sync to automatically sync variant images.
  • Auto Remove Deleted Product Variant
    Removes any variant automatically when the source store deletes.
  • Product Variant Title
    Syncs the source store’s variant titles.
  • Product Images (BETA) - SEE VIDEO GUIDE
    Syncs the source store’s product images when the following conditions are triggered whenever the source store adds or deletes an image.

    Note: This function is currently in beta and syncing products with around 30 images or variants is unstable.

    Unique Alt-text on the destination product will be overwritten if the Image Sync function is activated. Do not use the Image Sync if you require unique Alt-text on the destination product.

    Contact the Syncio team at: support@syncio.co if you would like advice on using this new feature.

Once off Product Sync Functions:

Special syncing automatons that apply on the initial import and sync.

  • Synced Product Unpublished by Default
    Forces Shopify to import a new product with its availability status as hidden. Useful if products need to be further customised before making it available to your customers.
  • Sync Product Handler
    Forces Shopify to import the exact URL handle of the source product. This setting can enable easier bulk management of inventory via CSV files.
  • Import Product Metafield
    Forces Shopify to import the exact SEO related metafields from the original product listing.

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