Scenario: A customer has made an order on the Destination Store. You want to send that order to the Source Store to fulfill.

Important! Conditions before an order can be pushed. 

  1. Order must be a fully paid order.
  2. Order must contain valid customer details (name, address, email)
  3. Order value must be greater than $0.00
  • The orders module is an additional $15 per month upgrade for Destination Store accounts. Please contact the Syncio staff at: support@syncio.co to activate.


Orders can now automatically sync to the Source Store through our Orders Autodrive feature. View Orders Autodrive instructions here.

Steps:

1. Log into Syncio.
2.
Go into Orders.

3. You will then see a list of orders. Go to the relevant order by clicking ‘View Order’. 

4. You will then enter the order page. This will display all the order details. If there is a commission off the final sale price, the order total will reflect this and this is the price that the Source Store will see.
5. There is a editable field ‘Shipping Fee’ that you can enter the shipping rate to add to the order total.
6. Press the ‘Push to Source Store’ button to complete the order. This will send the order directly to the Source Store orders Shopify backend to fulfill. 

Orders module considerations. 

  • Orders module can handle multi-source store orders. The order will be split by source store origin and you can push these orders to the relevant source stores with shipping fee. 
  • By default, the order is pushed to the source store with the destination store contact email replacing the customer’s email. You can choose to push the order with the customer’s email as well on a toggle below the ‘Push to Source Store’ button. 
Did this answer your question?